Terms And Conditions UTV Wheel Kits
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogs, and click on any items that you GOTTA HAVE and put them into the shopping cart. After you have finished your selection, click on "Checkout" button and you will be asked for a few details that we need to be able to satisfy the order.
We accept PayPal, Visa, Master Card, Discover, and Amex through our websites' secure checkout.
Once your order is placed we will notify you, usually within 1-2 business days, of any items that may be on backorder or discontinued by the manufacturer. You may be notified by email or phone call. Otherwise, follow the estimated delivery date as shown in checkout and on your receipt.
For all current order inquires: Email - firstname.lastname@example.org (be sure to include your order number)
WHEEL AND TIRE KITS
If you don't see the wheel and tire combination that you are looking for on our site please contact us. We can create a custom wheel package for most tires and wheels we offer and they will come to your door mounted and ready to bolt on to your machine. All of our packaged wheel kits include Tires mounted on Wheels with valve stems, center caps, center cap spacers (in certain model applications) and a lug nut kit.
We begin processing your order as soon as you place it. We reserve the right to charge a cancellation fee of up to 25%, or refuse cancellation.
Pricing Adjustment Policy
Occasionally errors in the catalog and/or pricing may occur, in the event of a price increase we will contact you prior to processing your order.
SHIPPING AND HANDLING Policy
Over-sized boxes will cost more to ship. There is FREE SHIPPPING on orders over $100 shipped to lower 48 U.S. States. Orders Below $100 shipping will be calculated at checkout based on U.S. location. We do not accept International Shipping Orders, any International shipping orders will be Canceled and not full filled. We reserve the right to request more freight to fulfill shipment of your order. Orders with shipping requests to AK or HI please call us for shipping quote before placing your order.
Orders held for either of these reasons may be canceled if no contact is made with the customer, or if freight charge is refused by customer.
Wrong part received:
Any claim for incorrect item must be made within 10 days of receipt of item. Any returned items must adhere to the established return policy. Any non fitment issues due to vehicle modification or accessory installation are not the responsibility of utvwheelkit.com. These nonfitting items will not be returned or refunded.
At times the OEM supercedes part numbers. A superceded part number is a change by the manufacturer of an existing part number to a new part number. This can mean exclusion or requirement of additional parts for full replacement. Color substitutions may also occur. If a pricing change occurs due to a supercession or manufacturer substitution, we will contact you to confirm the pricing difference.
The estimated delivery date range is displayed during checkout and also on your receipt/confirmation email. Please note that holiday and weather-related delays are out of our control. We will do our best to get your order delivered within the estimated date range as often as possible.
Missing, Damaged, Or Defective Merchandise:
All claims regarding shorted or shipping-damaged items must be made within 10 days of receipt of order. Please save all original packaging and related materials for inspection. In some cases it may be helpful to have a digital photo of damaged items when contacting us for a damage claim.
All defective merchandise is warranted by the manufaturer, not by utvwheelkit.com. Warranty claims are subject to approval by the manufacturer. Seek Warranty Return Authorization (RMA) prior to returning the merchandise.
- No returns on Decals, Marks, Emblems, Screws, Washers, Fasteners, Chemicals, and Special Tools.
- All accepted returns may be subject to a 20% restock fee.
- All returns must be in new/original packaging and uninstalled condition.
- We are not responsible for return shipping costs on incorrectly ordered items.
- All returns must have prior approval and a return authorization # on box.
- Failure to meet any of the listed criteria may result in refusal of returned item.